Search found 505 matches

by Animark
15 Dec 2020, 16:34
Forum: Technical Support
Topic: (Win10) Updated to 11.5 - now, the dongle is not working anymore
Replies: 11
Views: 15753

Re: (Win10) Updated to 11.5 - now, the dongle is not working anymore

OK, now I fixed it.

I installed TVPaint totally new (without Dongle Drivers) and now, it works. Don't know, what happened.

Thanks a lot for your help :-).
by Animark
15 Dec 2020, 16:25
Forum: Technical Support
Topic: (Win10) Updated to 11.5 - now, the dongle is not working anymore
Replies: 11
Views: 15753

Re: (Win10) Updated to 11.5 - now, the dongle is not working anymore

Have you tried restarting your computer ? Alternate solution : close TVPaint unplug your dongle uninstall the safenet driver reboot reinstall the driver plug your dongle start TVPaint I did it now exactly as you discribed, but nothing changed. Sam give the same results and TVPaint is still asking f...
by Animark
15 Dec 2020, 15:55
Forum: Technical Support
Topic: (Win10) Updated to 11.5 - now, the dongle is not working anymore
Replies: 11
Views: 15753

Re: (Win10) Updated to 11.5 - now, the dongle is not working anymore

Did you actually switch over to the dongleless license ? No, I don't think. In my account I got only the 11.5 dongle version offered. I hoped there is the other on, without dongle, but was not there. So, you're using a SuperPro/UltraPro dongle, right ? First things first, please try reinstalling yo...
by Animark
15 Dec 2020, 13:09
Forum: Technical Support
Topic: (Win10) Updated to 11.5 - now, the dongle is not working anymore
Replies: 11
Views: 15753

(Win10) Updated to 11.5 - now, the dongle is not working anymore

Hey, I updated to 11.5 but now, the dongle is no longer recognized. Yes, I read before about that 11.5 is now dongleless (Yeah!), but it still asks for the dongle and doesn't recognize it anymore. What can I do? Luckily I stored the previous version of TVP, should I go back? Thanks and best regards!...
by Animark
29 Jan 2019, 15:47
Forum: Technical Support
Topic: File doesn't open current save or crashes TVP
Replies: 2
Views: 9719

Re: File doesn't open current save or crashes TVP

Hello Logan, I tried to open your second file (the large one) but was not able to do. I got an error message "File not found". There is one ugly thing with saving TVPaint files. Even if the software signals (the save progress bar disappears), that the process of saving is finished it doesn...
by Animark
15 May 2018, 16:13
Forum: Technical Support
Topic: Having issues Opening File
Replies: 4
Views: 12290

Re: Having issues Opening File

Difficult. 10.0.16 is totally outdated. If it is a legal version, you could update to 10.5.7 for free (if I am not wrong here). If its not legal, you are wasting our time :D. The file you posted looks OK for me. I can open it (TVPaint 11.0.8) and it is a lot of animation in it. You could make a test...
by Animark
14 May 2018, 21:05
Forum: Technical Support
Topic: Having issues Opening File
Replies: 4
Views: 12290

Re: Having issues Opening File

Hello Poob-keener, to get some help from the TVPaint team, you should post your pc-specs and the exactly version of the TVPaint you are using. For me, your file is working (2329 Frames of crazy rabbit animation .. or so). But I don't really understand your question. Is this file not working for you?...
by Animark
23 Apr 2018, 09:33
Forum: Technical Support
Topic: What is the best size for projects?
Replies: 22
Views: 100072

Re: What is the best size for projects?

Yes, you can change the aspect ratio and the fields when exporting. Most important thing is to stay with the correct framerate from the beginning. Changing framerates when exporting can make some trouble.
by Animark
23 Apr 2018, 09:12
Forum: Technical Support
Topic: What is the best size for projects?
Replies: 22
Views: 100072

Re: What is the best size for projects?

Hello Catriona, i would animate in TVPaint with 25fps, squarepixels and progressive. In the end I would export with the BBC-TV specs (Non square pixels and interlaced). Ask your customer for the exctly settings: Pixel aspect ratio and upper or lower fields. But as longs as I did this years ago, let'...
by Animark
09 Apr 2018, 16:28
Forum: Technical Support
Topic: Unable to use the Light Table on imported images
Replies: 5
Views: 13984

Re: Unable to use the Light Table on imported images

You can also set the lightable settings to "Image Color" at the top left and top right corner of the settings panel. But most of time you like to remove the white of the drawings anyway and the scan cleaner is your friend. :-)
by Animark
17 Feb 2018, 13:13
Forum: Technical Support
Topic: Duplicate Layer with layer name + 1? - BUG REPORT
Replies: 13
Views: 31327

Re: Duplicate Layer with layer name + 1? - BUG REPORT

I know, it's another thing, but it was inspired by this discussion. It's my first george-script ever and it just covers the base idea of numbering layers. It works fine for my personal use, but it has some limitations. You get an error message, if the last letter of the layers name is not a number. ...
by Animark
13 Feb 2018, 19:23
Forum: Technical Support
Topic: Duplicate Layer with layer name + 1? - BUG REPORT
Replies: 13
Views: 31327

Re: Duplicate Layer with layer name + 1?

I use an action 0 Key:Layer:Duplicate Instances 1 Embedded George Script 2 End And the george script is: tv_LayerCurrentID curID = result tv_LayerInfo curID PARSE result layerDisplay layerPosition layerOpacity layerName layerType layerStart layerEnd layerPrelighttable layerPostlighttable layerSelect...
by Animark
10 Feb 2018, 22:15
Forum: Technical Support
Topic: Two versions - two dongles
Replies: 3
Views: 10474

Re: Two versions - two dongles

I had the same situation in the past. Two dongles - one for version 10 and one for version 11. As long as you don't have both dongles plugged to the pc at the same time, it will work. My experience was, if you have both dongles plugged in it don't works, maybe because each version of TVPaint don't k...
by Animark
06 Feb 2018, 19:05
Forum: Technical Support
Topic: One TVP Installation for two dongels?
Replies: 3
Views: 13305

Re: One TVP Installation for two dongels?

Now I think I know what the problem is. My TVPaint is a Single-License, and the one from the university is a Net-License. My TVPaint asks for a Single-License Dongle, and don't accepts the Net-Dongle. So I should work on myself to not be so scatterbrained and forgetful :D.
by Animark
06 Feb 2018, 18:43
Forum: Technical Support
Topic: One TVP Installation for two dongels?
Replies: 3
Views: 13305

Re: One TVP Installation for two dongels?

I think I tried that, but it didn't worked. I downloaded my TVPaint installation from my user account and registered it to my dongle. The other dongle is registered to my university and when I try that one, I will be asked for a new unlock code. But the unlock code from the university will not be ac...