Search found 617 matches

by Thierry
15 Mar 2013, 13:15
Forum: Technical Support
Topic: export Transparency
Replies: 13
Views: 11008

Re: export Transparency

are you exporting from 'Project: Display' ? we just found out if we export from there it also works fine without switching the background to none. It works in 'Project: Display' but not in 'Clip: Display', and the settings are exactly the same? I did it yesterday in "Clip: Display". I've just tried...
by Thierry
14 Mar 2013, 13:51
Forum: Communauté Francophone
Topic: exporter tout les clips en une seul fois
Replies: 1
Views: 3087

Re: exporter tout les clips en une seul fois

Bonjour Margot. Il n'est pas possible de faire cet export sans passer par l'écriture d'un script. Cependant, il est possible que TVPaint ait une option qui convienne mieux à ta situation, donc peux-tu nous expliquer ce que tu souhaite faire de ces fichiers ? /Edit : je déplace ce topic dans la secti...
by Thierry
14 Mar 2013, 13:41
Forum: Technical Support
Topic: export Transparency
Replies: 13
Views: 11008

Re: export Transparency

Hello !

This is indeed strange, I've tried to reproduce this bug on a 10.0.14 but like slowtiger, I had transparency whatever BG color was chosen.
My guess is that one of your settings was not correct.
by Thierry
08 Mar 2013, 16:43
Forum: Technical Support
Topic: Problem with Video Input from webcam
Replies: 11
Views: 9890

Re: Problem with Video Input from webcam

Hello again ! I have tried on one of our Windows 7 (with the aMCap driver installed), and while it is possible to zoom with the aMCap program, it is not possible to to it in TVPaint. However, I noticed that, when running TVPaint, some features are disabled : aMCap in tvpaint disabled.png aMCap in tv...
by Thierry
08 Mar 2013, 07:56
Forum: Communauté Francophone
Topic: mac : version d'évaluation sans succès
Replies: 4
Views: 4750

Re: mac : version d'évaluation sans succès

Bonjour achepé.

Il existe actuellement un soucis avec les Mac 64 bits tournant sous un OS inférieur à Lion (10.7) du à OpenGL.
En attendant la prochaine mise à jour qui le corrigera, je vous conseille d'utiliser la version 32 bits de TVPPro, qui ne devrait pas poser de problèmes.
by Thierry
07 Mar 2013, 16:17
Forum: Technical Support
Topic: Problem with Video Input from webcam
Replies: 11
Views: 9890

Re: Problem with Video Input from webcam

So, I have tried the Agent v5 Webcam on Windows 7 64 bits, and it is not possible to zoom with TVPaint. We believe it is due to the drivers themselves, and not to TVPaint : TVPaint only calls the webcam drivers (like one program calls another one), and recieve what the webcam drivers send. So, if yo...
by Thierry
05 Mar 2013, 15:17
Forum: Feature & Improvement requests
Topic: Additional preferences tag: "Settings"
Replies: 5
Views: 4305

Re: Additional preferences tag: "Settings"

Elodie wrote:When you are using the 32 bit version to export in Quicktime, TVPaint does a bridge to Quicktime options. These options only depends on Quictkime, so we cannot anyhing to change them, we are not Apple :p
And given that Apple no longer supports QuickTime, we probably won't be able to do it.
by Thierry
04 Mar 2013, 10:43
Forum: Technical Support
Topic: Problem with Video Input from webcam
Replies: 11
Views: 9890

Re: Problem with Video Input from webcam

Hello David. We don't have an Agent V6 HD webcam, so I tried with our Agent v5 HD on Windows 8 (with the drivers installed). And.. it doesn't work, I don't even have access to the "Zoom" option in aMCap. The Face Tracking works with aMCap (I can modify it in TVPaint, but I don't see the result). My ...
by Thierry
26 Feb 2013, 13:21
Forum: Technical Support
Topic: New to TVPaint
Replies: 4
Views: 2607

Re: New to TVPaint

Welcome here :)
by Thierry
25 Feb 2013, 08:49
Forum: Technical Support
Topic: Buttons not responding occasionally in TVPaint 10?
Replies: 7
Views: 4516

Re: Buttons not responding occasionally in TVPaint 10?

Yon wrote:I'm also using Mac Os X Leopard(V 10.5.8)
This may be the issue.
Are you running on 32-bits or 64-bits ?
by Thierry
22 Feb 2013, 16:25
Forum: Technical Support
Topic: linking layers and moving
Replies: 20
Views: 12075

Re: linking layers and moving

By upgrading to TVPaint Professional you have access to all of the features we can offer.

More info can be found on the comparison table ;)
by Thierry
12 Feb 2013, 08:07
Forum: Technical Support
Topic: Exporting issue with TVpaint pro
Replies: 7
Views: 4535

Re: Exporting issue with TVpaint pro

maryam wrote:Maybe it's just 64 bit and I should use 32!
Can you please explain what is the diference between the 64 and 32 in pro?
64 bits allows you to use more memory. In 32 bits you are limited to 3 Go of memory, in 64 bits you can use more.
by Thierry
05 Feb 2013, 15:54
Forum: Technical Support
Topic: mysteriously deleting my previous files, help please :(
Replies: 38
Views: 11554

Re: mysteriously deleting my previous files, help please :(

I actually have another question. I'm thinking about upgrading to pro, since I really want to have cameras etc.. Do I pay for the difference between standard and pro? Also how long does it take for me to receive it? Do I need a new dongle or can I use my one and you send me a link to download it? I...
by Thierry
01 Feb 2013, 08:24
Forum: Off Topic Discussions
Topic: "memory"
Replies: 194
Views: 151220

Re: "memory"

I'm loving it :p
by Thierry
26 Jan 2013, 11:38
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Licence Issue
Replies: 4
Views: 8959

Re: Licence Issue

Hello ArgyleMongol, and welcome to the TVPaint forums :) Concerning your issue with Mirage, I am sorry to say that we cannot give codes for Mirage, as it is written on our F.A.Q. here : I've lost my Mirage codes, can you send them? We are sorry, we cannot provide Mirage codes anymore. I would advise...