Search found 3594 matches

by Fabrice
04 Dec 2017, 10:43
Forum: Technical Support
Topic: Can't Open TVPaint
Replies: 14
Views: 39295

Re: Can't Open TVPaint

I would have tested those first (latest safenet ultrapro dongle drivers to reinstall and clean windows 10 session)
If it doesn't work, we will do a teamviewer session with you.
by Fabrice
03 Dec 2017, 20:17
Forum: Technical Support
Topic: Brush size glitch
Replies: 2
Views: 8359

Re: Brush size glitch

first of all, we miss many informations to help :
https://forum.tvpaint.com/viewtopic.php?f=10&t=6167
by Fabrice
30 Nov 2017, 17:15
Forum: Technical Support
Topic: layer blending mode
Replies: 5
Views: 16008

Re: layer blending mode

it's a known issue, not easy to fix for some complex reasons, but doable.
A big upgrade in the future will probably handle that.
by Fabrice
26 Nov 2017, 20:56
Forum: Technical Support
Topic: [SOLVED] New Warp Tool
Replies: 9
Views: 28624

Re: [SOLVED] New Warp Tool

MindChamber wrote: 26 Nov 2017, 19:44 just asking, is warp tool a tvpaint11 only function?
Yes, TVPaint Animation 11 Professional Edition.
by Fabrice
23 Nov 2017, 17:09
Forum: Technical Support
Topic: Workflow question for a short
Replies: 5
Views: 17490

Re: Workflow question for a short

It's something we have in mind.
by Fabrice
23 Nov 2017, 10:41
Forum: Technical Support
Topic: How does JSON work?
Replies: 5
Views: 17935

Re: How does JSON work?

hello Pascal,

It's in the last update zip file (same folder as the software executable file).
by Fabrice
23 Nov 2017, 10:18
Forum: Technical Support
Topic: Bug: Annoying Drawing Lag when Switching Between Tools With Texture
Replies: 5
Views: 15478

Re: Bug: Annoying Drawing Lag when Switching Between Tool With Texture

Can you record a short video ? That would help a lot to fix this.
by Fabrice
22 Nov 2017, 13:21
Forum: Festivals, Competitions & Contests
Topic: Annie Awards 45th
Replies: 27
Views: 117370

Re: Annie Awards 45th

yes, it's hard to find who won the Ub Iwerks Award.
I might be wrong, but from what I remember : there are also : Disney, Dreamworks, Pixar and Google.

This award is not given every year and it exists since 1999 only.
by Fabrice
22 Nov 2017, 12:31
Forum: Festivals, Competitions & Contests
Topic: Annie Awards 45th
Replies: 27
Views: 117370

Re: Annie Awards 45th

Who would have guessed we would be at this level 15 or even 25 years ago ? Thanks guys, we are honored to receive this Award, it was pretty much unexpected. It has a very important meaning. The whole team and I keep in mind that it's mainly because of all of you (forum users, customers, beta-testers...
by Fabrice
14 Nov 2017, 15:30
Forum: Technical Support
Topic: My file is corrupted and need some help
Replies: 7
Views: 19281

Re: My file is corrupted and need some help

redmoon30 wrote: 14 Nov 2017, 12:13it's 9.5.21
ok, so, send me your file with your lock-code , using a Private Message (PM) in the forum.

EDIT : file recovered, problem solved.
by Fabrice
14 Nov 2017, 10:52
Forum: Technical Support
Topic: My file is corrupted and need some help
Replies: 7
Views: 19281

Re: My file is corrupted and need some help

what is your version number now that you have updated ?
by Fabrice
13 Nov 2017, 15:29
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435396

Re: Mac OS High Sierra

I think they just want us to purchase new Cintiqs , and they're not very subtle about it ...
crazy ...
by Fabrice
08 Nov 2017, 11:12
Forum: Communauté Francophone
Topic: Locker la caméra sur la timeline
Replies: 8
Views: 36588

Re: Locker la caméra sur la timeline

non, cela est assez complexe à faire, donc pas sujet à une mise-à-jour de ce type.
ce serait plus volontiers dans une mise à niveau.
by Fabrice
06 Nov 2017, 13:05
Forum: Technical Support
Topic: can't open tvp file
Replies: 9
Views: 20971

Re: can't open tvp file

yes. if we work on updates, it's to fix bugs like this.
by Fabrice
06 Nov 2017, 12:30
Forum: Technical Support
Topic: can't open tvp file
Replies: 9
Views: 20971

Re: can't open tvp file

so, before going deeper, use the latest version of the v10, which is 10.5.7.
you can download it from here :
https://www.tvpaint.com/fr/update