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New bug after installing Wacom driver - screen rotates

New bug after installing Wacom driver - screen rotates

Postby Soom » Wed Jun 06, 2012 11:36 pm

I have installed the latest Wacom driver, and after this every time I switch projects in TVP, I find my work area rotated and the Timeline Notes line appears in the middle of the screen. After I reset the view, the Notes strip is still not in place. Only when I move to another frame, all comes back to normal...
Anybody else has it?

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MacBook Pro, Os 10.5.8 (2.6 GHz Intel Core 2 Duo, 4 GB RAM)
Cintiq 12"
TVP 9.5
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Re: New bug after installing Wacom driver - screen rotates

Postby Elodie » Mon Jun 11, 2012 9:16 am

Huh ? What a strange bug O_o

I'm on Mac lion 10.7.4, with Intuos 3 and TVPaint 9.5.21 does not react like this...
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Re: New bug after installing Wacom driver - screen rotates

Postby Soom » Wed Jun 13, 2012 2:53 am

My configuration is Cintiq 12 and Mac OS Leopard (10.5.8)
Maybe I should reinstall drivers or TVP again or something, but I'm too lazy :)
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Re: New bug after installing Wacom driver - screen rotates

Postby Elodie » Wed Jun 13, 2012 8:42 am

Is anyone else here is experiencing this bug ?
/!\ Never give your activation codes to someone else than a TVPaint team's member
/!\ Ne donnez jamais vos codes d'activation à quelqu'un d'autre qu'un membre de l'équipe TVPaint
/!\ TVPaintアクティベーションコードは貴方だけのものです。決して他人に口外しないで下さい。
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Re: New bug after installing Wacom driver - screen rotates

Postby Fabrice » Wed Jun 13, 2012 9:55 am

:shock: very unusual bug ...
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Re: New bug after installing Wacom driver - screen rotates

Postby D.T. Nethery » Tue Jun 19, 2012 3:29 pm

Elodie wrote:Is anyone else here is experiencing this bug ?



I have NOT experienced that problem.

I am on Macbook Pro with OS 10.7.4 , TVPaint 10.0.7 , Cintiq 21" UX .

Soom mentions installing the latest Wacom driver and then experiencing this bug ... I am not sure if I have the latest Wacom driver or not ? What version number is the most recent driver ?
The driver I have on my Macbook is version 6.3.1w2 (23 Apr 2012) . Even if there is a more recent version I will not update my Wacom driver now because at the moment everything is working perfectly with my Cintiq and TVPaint . ( If everything is working well on my computer I don't touch it and hope it stays that way as long as possible ! )
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Re: New bug after installing Wacom driver - screen rotates

Postby Paul Fierlinger » Tue Jun 19, 2012 5:05 pm

D.T. Nethery wrote: Even if there is a more recent version I will not update my Wacom driver now because at the moment everything is working perfectly with my Cintiq and TVPaint . ( If everything is working well on my computer I don't touch it and hope it stays that way as long as possible ! )
You make a good point here. Soom might want to consider reimporting and installing an older Wacom driver to see if the problem persists. It would be a good way to verify for sure if the problem is with the driver.
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Re: New bug after installing Wacom driver - screen rotates

Postby Soom » Wed Jun 20, 2012 1:02 am

I have the same 6.3.1w2 version. I don't think there is a more recent one. I have updated, because I had some other problems with Wacom drivers (they didn't disappear though). I will revert to the older driver after I finish a project Im working on now and see if anything changes.
MacBook Pro, Os 10.5.8 (2.6 GHz Intel Core 2 Duo, 4 GB RAM)
Cintiq 12"
TVP 9.5
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Re: New bug after installing Wacom driver - screen rotates

Postby Soom » Wed Jun 27, 2012 6:56 pm

I have reinstalled the Wacom drivers to the older version and I think that helped. Although I cannot be completely sure: at the same time I had some funny shortcuts conflict, which I solved by assigning the correct shortcuts again. Now everything is fine anyway, hope it doesn't return...
MacBook Pro, Os 10.5.8 (2.6 GHz Intel Core 2 Duo, 4 GB RAM)
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