Missing sound somewhere between TVPaint 11 Win and TVpaint 10 Mac Topic is solved

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stasikova
Posts: 2
Joined: 05 Mar 2017, 05:44

Missing sound somewhere between TVPaint 11 Win and TVpaint 10 Mac

Post by stasikova »

Hello everyone,
I have some sound issues with transferring my work between
my home: TVPaint Pro 11.0.6-64, Win 7 Ultimate 64, 2 GHz, core i7, 16 gb RAM
and my uni: TVPaint Pro 10, MAC OS Sierra 10.12.3, 4 GHz, core i7, 32 gb RAM

I embedded dependencies in the project at home and then opened it at uni. I could see the sound wave in the scene, but there was no sound in speakers.
After the saving the file in TVPaint 10, it increased twice in size. And then I opened that big file in TVPaint 11 and the sound was working as normal. After the saving it became twice lighter.

I would be happy to send files to a specific person.

Thanks a lot.
Elodie
Posts: 13913
Joined: 06 Jan 2009, 09:53
Location: Metz

Re: Missing sound somewhere between TVPaint 11 Win and TVpaint 10 Mac

Post by Elodie »

Regarding size file : There is an option to check in Edit > Preferences in TVPaint 10, named TVPP compression : this option will lower the size of TVPaint file size. It was added in version 10.5, so make sure the software is up to date at your Uni.

Regarding the sound : is the speaker icon enable ? Could send a screenshot of TVPaint 10 interface ?
stasikova
Posts: 2
Joined: 05 Mar 2017, 05:44

Re: Missing sound somewhere between TVPaint 11 Win and TVpaint 10 Mac

Post by stasikova »

is the speaker icon enable?
No, it was not. Mystery solved.
Thank you.
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