TVPaint 11 crashes randomly.

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Joined: 31 Aug 2017, 07:14

TVPaint 11 crashes randomly.

Post by Pyrowman » 02 Jan 2018, 14:18

Hey there!

TVPaint keeps crashing randomly. It usually takes a few hours to happen, after which it's just a matter of minutes until the next crash. Sometimes when I alt+tab back in, but also while I'm in the middle drawing a stroke. I've had to set my auto-save to five minute intervals so I don't lose a ton of work again. Rebooting helps stop it for a while. I wish I had more info to give, but that's literally all I know.

TVP version: 11 Pro 11.0.8 64 bits
OS: Windows 10 Home, 64 bits
Tablet: Cintiq 22HD

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Re: TVPaint 11 crashes randomly.

Post by Elodie » 02 Jan 2018, 16:55

Hello Pyrowman,

I'm sorryto read you've been experiencing random crashes. Is there really no way for you to repeat the crash (i.e : I click there, I select that tool and it crashes) ?

Have you also try to reset your configuration ? You will lose custom panels and shortcuts, but it can help.

Plus, will it happen with any file ? Or always with the same file ? How big it is ?
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