TV Paint Freezes if idle too long

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W4DolphinPilot
Posts: 1
Joined: 04 Jun 2018, 15:17

TV Paint Freezes if idle too long

Post by W4DolphinPilot »

So sometimes, when I go downstairs to grab a bite, or take a break to watch a 10 min video or step out for a bit, I will leave my TV paint open on my Cintiq Pro 13 as I am wont to do, and with any other program, nothing goes wrong. But for some reason, TV Paint likes to freeze after 10 or so minutes of inactivity and I have to go to the processes tab to end the process every time and reopen it. I haven't lost anything important per say, but it's just really annoying to have to do this if I'm not either in 100% working mode, or if I'm not away from my computer for a long stretch of time. Is this a bug or is it something to do with some process that betters it somehow (I don't know, like maybe extending the flash drive key's lifespan or something like that).

Note: I'm using Standard version, up to date, and on Windows 7.
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Thierry
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Posts: 2744
Joined: 07 Jan 2013, 08:28

Re: TV Paint Freezes if idle too long

Post by Thierry »

Hi,

I've encountered the issue several times before, but it was only on Mac.
Which version of TVPaint are you using ? v10 or v11 ?

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slowtiger
Posts: 2889
Joined: 08 May 2008, 21:10
Location: berlin, germany
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Re: TV Paint Freezes if idle too long

Post by slowtiger »

Can't confirm with v10 on my side, leave it open for days, even weeks.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
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D.T. Nethery
Posts: 4125
Joined: 27 Sep 2006, 19:19

Re: TV Paint Freezes if idle too long

Post by D.T. Nethery »

I've had a similar issue with TVPaint 11 Pro 32bit version . If I go away and leave it for a while , TVPaint 11 32bit crashes . This never happens with TVPaint 11 64bit which I have sometimes left open (but idle) for two days . It also never happens with TVPaint 10 (32bit or 64bit) only with TVPaint 11 32bit.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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