Mac Updated and Dongle not recognized anymore Topic is solved

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
KyleXC
Posts: 1
Joined: 05 Aug 2017, 22:43

Mac Updated and Dongle not recognized anymore

Post by KyleXC »

I just updated my MacBook and suddenly the dongle is not recognized anymore. Before the update it was working just fine. Can someone help me out with this please?
User avatar
Dean
Site Admin
Posts: 963
Joined: 28 May 2018, 09:07

Re: Mac Updated and Dongle not recognized anymore

Post by Dean »

Hello Kyle,
I just sent you a private message regarding your issue ;)
Probably a vampire
JWebber
Posts: 5
Joined: 11 Dec 2013, 23:42
Location: Seattle
Contact:

Re: Mac Updated and Dongle not recognized anymore

Post by JWebber »

I have also ran into this problem with the Dongle not being recognized on macOS Mojave.
User avatar
Dean
Site Admin
Posts: 963
Joined: 28 May 2018, 09:07

Re: Mac Updated and Dongle not recognized anymore

Post by Dean »

Hi JWebber,
You can refer to this thread about High Sierra/Mojave troubleshooting and if TVPaint still doesn't launch after trying the thread's process, you can send me a private message directly ;)
Probably a vampire
JWebber
Posts: 5
Joined: 11 Dec 2013, 23:42
Location: Seattle
Contact:

Re: Mac Updated and Dongle not recognized anymore

Post by JWebber »

Hey Dean,
That worked out perfectly. I guess I had an older Sentinel installer with my TVP 11 Pro installer.
Thanks!
James
Post Reply