switching dongles

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Soom
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switching dongles

Post by Soom »

surprisingly i couldn't find this anywhere
I am using another dongle from my work temporary, but i cannot unlock the existing TVPaint, because it is using the previous unlock code. So I had to uninstall Tvpaint and download a new installation with the right lock/unlock codes
Is there a way to do it without reinstalling? (both on mac and pc)
thanks
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
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Elodie
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Re: switching dongles

Post by Elodie »

The installation has nothing to do with the unlock code since this data is whether in the registry (on Windows) or in your library (on Mac).

When using a new dongle, TVPaint automatically opens the registration window and ask you for a new unlock code.
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Soom
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Re: switching dongles

Post by Soom »

Elodie wrote:The installation has nothing to do with the unlock code since this data is whether in the registry (on Windows) or in your library (on Mac).
When using a new dongle, TVPaint automatically opens the registration window and ask you for a new unlock code.
But it shows the old Lock Code, which I cannot change, so typing in the new Unlock code doesn't help.
I guess that somewhere I should be able to reset TVPaint license, but I don't want to sift through registry every time :/
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
Elodie
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Re: switching dongles

Post by Elodie »

Soom, could you please contact me by email ? We don't talk about licenses and codes on the forum :)
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Soom
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Re: switching dongles

Post by Soom »

no problem - PM sent
sorry for the forum noise :)
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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Soom
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Re: switching dongles

Post by Soom »

somehow the PM is stuck in Outbox - is it normal?
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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D.T. Nethery
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Re: switching dongles

Post by D.T. Nethery »

Soom wrote:somehow the PM is stuck in Outbox - is it normal?
Yes. The PM will be in the Outbox until it is read by the recipient . Then it will move to the Sent box.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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Joost
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Re: switching dongles

Post by Joost »

I have this same problem over and over again.
Is there anybody who knows how to solve this?

Thanks
Mac OS 13.4.1 , Mac Studio 2023, 32GB RAM, Wacom Cintiq 27 QHD (no touch), Wacom Driver 6.4.2-4.
TVP Pro 11.7.1
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