Files empty when sharing with others

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NickyJF
Posts: 2
Joined: 21 Sep 2018, 12:32

Files empty when sharing with others

Post by NickyJF »

When I send a tvpaint file to a co-worker it opens completely empty. We have tried wetransfer and email.
She is however able to send me files via wetransfer and they open fine.

Any ideas why the files are showing as empty even though they open fine on my computer?
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D.T. Nethery
Posts: 4110
Joined: 27 Sep 2006, 19:19

Re: Files empty when sharing with others

Post by D.T. Nethery »

NickyJF wrote: 21 Sep 2018, 16:41 When I send a tvpaint file to a co-worker it opens completely empty. We have tried wetransfer and email.
She is however able to send me files via wetransfer and they open fine.

Any ideas why the files are showing as empty even though they open fine on my computer?
Try this:

When you SAVE a project file, first go to the Project menu > Dependencies > Embed dependencies in project (make sure Embed dependencies in project is selected).

Now try sending the .tvpp file to your co-worker after you've checked Embed dependencies in project . Does that help ?
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Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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slowtiger
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Joined: 08 May 2008, 21:10
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Re: Files empty when sharing with others

Post by slowtiger »

Also possible: she's using Debut, you're using Pro, your file has more than 1 clip, she's only seeing the first, empty clip. Go into project view to check.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
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