Documentation

Download the software



Wibu licenses are licenses with or without USB dongles. In Configuration choose the system configuration you are using and click on the download icon. You will then be redirected to the Download page:



Click on the Download button in order to initiate the download process.

Install the software

Windows

Once the ZIP file is downloaded, unzip it and open the folder TVPaint Animation.

It is strongly recommended to keep the installation folder with all its files. It contains the software installer, the User License Agreement and the After Effects import file.

Double-click on the EXE file TVPaint Animation […].exe, then follow the instruction of the installation program.





Make sure that all the installation components are checked. Then continue the installation.

An application named CodeMeter will also be installed with TVPaint Animation. CodeMeter manages your license and allows the software to run.

Mac

Once the ZIP file is downloaded, double-click on it in order to extract the folder TVPaint Animation if it is not already extracted.

Double-click on the DMG file in order to get the installation window.

It is strongly recommended to keep the installation folder. It contains the installation file for the software TVPaint Animation and the CodeMeter application, the End User license agreement and the After Effects import script.




Depending on your version of macOS, double-click on the correct CodeMeterRuntime.dmg installation package in order to start the driver installation. If you are on macOS High Sierra (10.13) or higher, double-click on the CodeMeterRuntime-postHighSierra.dmg file. If you're using an older version than High Sierra, double click on the CodeMeterRuntime-preHighSierra.dmg instead.




If the installation does not start, you might need to go to your System Preferences > Security & Privacy, Allow apps downloaded from: and click on Allow.







The CodeMeter installation is required to activate your license. The CodeMeter software will run in the background and will have a minimal resource usage.

Once the CodeMeter installation is complete, drag the butterfly into the Applications folder:






Finally, if your system requires it, allow it to open the software:

Linux RPM

Once the .tar file is downloaded, double-click on it in order to extract the installation folder.





Then double-click on the extracted folder TVPaint Animation [...] in order to access the installation files.

It is strongly recommended to keep the installation folder. It contains the installation file for the software TVPaint Animation and the CodeMeter software, the End User license agreement and the After Effects import script.





Double-click on the file TVPaint Animation [...].rpm in order to start the software installation process.



Once the software installation is complete, double-click on the file CodeMeter Runtime64.rpm in order to start the CodeMeter installation process.



The CodeMeter installation is required to activate your license. It will run in the background and will have a minimal resource usage.

Linux Debian

Once the .tar file is downloaded, double-click on it in order to extract the installation folder.





Then double-click on the extracted folder TVPaint Animation [...] in order to access the installation files.

It is strongly recommended to keep the installation folder. It contains the installation file for the software TVPaint Animation and the CodeMeter software, the End User license agreement and the After Effects import script.





Double-click on the file TVPaint Animation [...].deb in order to start the software installation process.



Once the software installation is complete, double-click on the file CodeMeter Runtime64.deb in order to start the CodeMeter installation process.



The CodeMeter installation is required to activate your license. It will run in the background and will have a minimal resource usage.

Register the software

In order to activate your license, you will need to access the link to the license depot which is contained in the email sent to you with your invoice following your purchase.

Please keep in mind that CodeMeter must be installed and running on the machine you are using the license depot from. It is included in the TVPaint installation package.


It is strongly advised to use one of the following web browsers: Firefox, Chrome or Edge.


If you get this warning, you must install Java 32 bits beforehand.



Go to the activation page via the link to the license depot.

In case you need to share your license depot link, please right click on the link contained in the email you’ve received following your purchase and select the « Copy link address » option. The license depot address shown in your web browser’s address bar is shortened and can’t be used to access it.




The license(s) you purchased and the CmContainer are automatically selected.
The CmContainer represents the medium on which the license will be sent (computer, or USB dongle).

The CmContainer displayed corresponds to the computer you are currently using on which the CodeMeter driver has been installed. Once the license has been sent to the computer, you will have the possibility to send it back to the license depot if you ever wish to move the license to another computer.


If a studio is lending you a license, please make sure to select only one license during the software’s registration procedure.


Once this process is done, your license is activated! You can now start TVPaint Animation and draw :)

If you plan to format your computer or restore your system to a previous state, it is highly recommended that you rehost your license from it first, as it can be lost if important changes are made to the file system, forcing you to contact us to restore your license. Please note that the license and CmContainer cannot be copied like normal files, so your license won't be usable from a cloned hard drive.

How to rehost your license on another computer

The licence rehosting process can only be done using the license depot link. Please note that you won’t be able to rehost your license using the CodeMeter application.


The new WIBU license system allows you to deactivate your personal license from a computer to reactivate it on another one, just like you would unplug your old USB license dongle to plug it in another machine!

All of this is done from your personal license depot link, which you received via email upon purchasing your license.

If you lost the license depot link, don't hesitate to contact us, we'll send it again.

Please keep in mind that CodeMeter must be installed and running on the machine you are using the license depot from. It is included in the TVPaint installation package.

The first step is of course deactivating the license from your current machine.

Below is a screencap of the license depot interface with the license still activated. You can see that the Status column is listing 0 available license out of 1:



Click on Re-Host Licenses to open the re-hosting page.



Then click on the orange button to deactivate your license from on this computer.



After a few seconds, a message will appear, stating that the license has been transferred back to the license depot.

The next step is done from the new machine you want to use TVPaint Animation on.


After having installed TVPaint Animation and CodeMeter and ensuring that CodeMeter is running, open your personal license depot link.

The page you land on should have an Activate Licenses button:



Now you simply have to repeat the activation steps to use your license from this new computer!

Old dongles (Safenet license)

Download the software

After buying a TVPaint Animation license, you will receive an email with the instructions to follow in order to download and install the software and to activate your license.
To download TVPaint Animation, you need to access your User Account first. Simply click on My Account in order to log in :



In your User Account, beneath Downloads, click on Your Software.



You will then have access to the available downloads according to the license you purchased.



The Safenet licenses are licenses with USB dongles and activation codes. Choose your system configuration in the Configuration drop down menu and click on the download icon.

Click on the blue envelope in order to receive an email with your activation codes.

The download icon will lead you to the download page :



Click on the button Download in order to launch the downloading process.

Install the software

Mac

Don't plug the USB dongle before the installation finishes.

Once the ZIP file is downloaded, double click on it to extract the TVPaint Animation folder.



Please keep the folder with all its files. It contains the installer, the License Agreement, the trial version of the Creation Pack, and the After Effects Import from TVPaint script.

Double-clic on the DMG file TVPaint Animation 11 [...].dmg, then follow the instructions.

Before installing the software, double-click on the the Dongle drivers installer :






The installation of the Dongle drivers is mandatory, otherwise your dongle will not be detected, and you will not be able to register the software.

Once the drivers are installed, drag and drop the butterfly in the Applications folder:



You can now plug in the USB dongle and start TVPaint Animation.




If your Mac is not detecting the TVPaint dongle, the High Sierra, Mojave or Catalina update might be the cause.





This short process will allow you to make the Sentinel driver run normally and only takes a couple of minutes.
The first step is to unplug the USB dongle, then uninstall TVPaint and the Sentinel driver completely, by removing TVPaint Animation and the Sentinel folders from the Applications directory in the Finder.







Reboot your Mac and install everything again, while keeping your dongle unplugged, following this specific order:

Install the Sentinel driver:





Install TVPaint Animation:





While installing the driver, you will see an error prompt saying that the application comes from an unidentified developer and that it won't launch:





This is perfectly normal, Mac security blocks everything coming from any source other than Apple or the App Store.
Open the System Preferences and click on Security & Privacy:





Click on the lock at the bottom left corner of the window to be able to edit the unaccessible settings, then click on Open anyway.





Another unidentified developer prompt appears. Click on Open.








Click on OK then go to the Security & Privacy settings again.


Click on Allow to run the application listed after Legacy Developer: Safenet.



Please note that sometimes, the application is named "SFNT Germany GmbH" instead.

The Safenet driver is necessary for the USB dongle containing your license to be recognised by the computer.
Click on Allow with a mouse or trackpad. Mac security blocks any attempt on changing the security settings that is not coming from a mouse or trackpad, preventing any remote control software altering mouse movement to access them.


After this little tweaking, reboot your Mac, then connect your USB dongle and start TVPaint Animation. It should now run normally.
The security settings for Sentinel might be reset by a future Mac OS update, you will simply need to give the authorisation again in the security settings.


Windows

Once the ZIP file is downloaded, unzip it, and open the folder TVPaint Animation.

It is strongly recommended to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effects import file.

Double-click on the EXE file TVPaint Animation[...].exe, then follow the instructions to install the program.





Make sure that all the installation components are checked. Then continue the installation.



The Sentinel driver installation is essential for the computer to detect the USB dongle and activate your license.

After completing all the installations, you can start TVPaint Animation.

Linux RMP

Once the TAR file is downloaded, double-click on it to open the window allowing you to extract the folder :



Then click on Extract.

Once the folder extracted, double-click on it in order to open it.


It is strongly recommended to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effects import file.





Then double-click on the package TVPaint Animation[...].rpm, which opens the installation window :



Click on Install, then wait for the installation completion.

Before launching the software, you will need to install the Sentinel driver allowing your computer to detect the USB dongle.

To do so, open a console and type the following commands :


In this case, the TVPaint Animation folder containing the Sentinel driver installer is in the Downloads folder.





After the driver installation has started, accept the End User License Agreement.



After completing all the installations, you can start TVPaint Animation.

Linux Debian

Once the TAR file downloaded, double-click on it to open the window allowing you to extract the folder :



Then click on Extract.

Once the folder extracted, double-click on it in order to open it.

It is strongly advised to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effect import file.




Then double-click on the package TVPaint Animation[...].deb, which opens the installation window :



Click on Install, then wait for the the installation completion.

Before launching the software, you will need to install the Sentinel driver allowing your computer to detect the USB dongle.

To do so, open a console and type the following commands :


In this case, the TVPaint Animation folder containing the Sentinel driver installer is in the Downloads folder.





After completing all the installations, you can start TVPaint Animation.

Register the software

Once the software is opened, it will ask you for the activation codes.
Type the Unlock-Code (you will find it in the email you got after clicking on the envelope), and your user name. Then click on Register the software.



If you click on Continue without UnlockCode, you will have 30 days to use the software without your Unlock-Code. After this period, you won’t be able to use it unless you type in your Unlock-Code.

After all these steps are completed, you can start drawing in TVPaint Animation !