Documentation

Install the software

Mac

Don't plug the USB dongle before the installation finishes.

Once the ZIP file is downloaded, double click on it to extract the TVPaint Animation folder.



Please keep the folder with all its files. It contains the installer, the License Agreement, the trial verison of the Creation Pack, and the After Effect Import from TVPaint script.

Double-clic on the DMG file TVPaint Animation 11 [...].dmg, then follow the instructions.

Before installing the software, double-click on the the Dongle drivers installer :






The installation of the Dongle drivers is mandatory, otherwise your dongle will not be detected, and you will not be able to register the software.

Once the drivers are installed, drag and drop the butterfly in the Applications folder:



You can now plug in the USB dongle and start TVPaint Animation.




If your Mac is not detecting the TVPaint dongle, the High Sierra, Mojave or Catalina update package might be the cause.





This short process will allow you to make the Sentinel driver run normally and only takes a couple of minutes.
The first step is to unplug the USB dongle, then uninstall TVPaint and the Sentinel driver completely, by removing TVPaint Animation and the Sentinel folders from the Applications directory in the Finder.







Reboot your Mac and install everything again, while keeping your dongle unplugged, following this specific order:

Install the Sentinel driver:





Install TVPaint Animation:





While installing the driver, you will see an error prompt saying that the application comes from an unidentified developer and that it won't launch:





This is perfectly normal, Mac security blocks everything coming from any source other than Apple or the App Store.
Open the System Preferences and click on Security & Privacy:





Click on the lock at the bottom left corner of the window to be able to edit the unaccessible settings, then click on Open anyway.





Another unidentified developer prompt appears. Click on Open.








Click on OK then go to the Security & Privacy settings again.


Click on Allow to run the application listed after Legacy Developer: Safenet.



Please note that sometimes, the application is named "SFNT Germany GmbH" instead.

The Safenet driver is necessary for the USB dongle containing your license to be recognised by the computer.
Click on Allow with a mouse or trackpad. Mac security blocks any attempt on changing the security settings that is not coming from a mouse or trackpad, preventing any remote control software altering mouse movement to access them.


After this little tweaking, reboot your Mac, then connect your USB dongle and start TVPaint Animation. It should now run normally.
The security settings for Sentinel might be reset by a future Mac OS update, you will simply need to give the authorisation again in the security settings.


Windows

Once the ZIP file is downloaded, unzip it, and open the folder TVPaint Animation.

It is strongly recommended to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effect import file.

Double-click on the EXE file TVPaint Animation[...].exe, then follow the instructions to install the program.





Make sure that all the installation components are checked. Then continue the installation.



The Sentinel driver installation is essential for the computer to detect the USB dongle and activate your license.

After completing all the installations, you can start TVPaint Animation.

Linux RMP

Once the TAR file downloaded, double-click on it to open the window allowing you to extract the folder :



Then click on Extract.

Once the folder extracted, double-click on it in order to open it.


It is strongly recommended to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effect import file.





Then double-click on the package TVPaint Animation[...].rpm, which opens the installation window :



Click on Install, then wait for the installation completion.

Before launching the software, you will need to install the Sentinel driver allowing your computer to detect the USB dongle.

To do so, open a console and type the following commands :


In this case, the TVPaint Animation folder containing the Sentinel driver installer is in the Downloads folder.





After the driver installation has started, accept the End User License Agreement.



After completing all the installations, you can start TVPaint Animation.

Linux Debian

Once the TAR file downloaded, double-click on it to open the window allowing you to extract the folder :



Then click on Extract.

Once the folder extracted, double-click on it in order to open it.

It is strongly advised to keep the installation folder and all its files. It contains the software installer, the End User License Agreement, the Creation Pack Trial version, as well as the After Effect import file.




Then double-click on the package TVPaint Animation[...].deb, which opens the installation window :



Click on Install, then wait for the the installation completion.

Before launching the software, you will need to install the Sentinel driver allowing your computer to detect the USB dongle.

To do so, open a console and type the following commands :


In this case, the TVPaint Animation folder containing the Sentinel driver installer is in the Downloads folder.





After completing all the installations, you can start TVPaint Animation.

Register the software

Once the software is opened, it will ask you for the activation codes.
Type the Unlock-Code (you will find it in the email you got after clicking on the envelope), and your user name. Then click on Register the software.



If you click on Continue without UnlockCode, you will have a 30 days to use the software without your Unlock-Code. After this period, you won’t be able to use it unless you type in your Unlock-Code.

After all these steps are completed, you can start drawing in TVPaint Animation !