Search found 9 matches

by NickH
02 May 2023, 04:36
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 357292

Re: macOS Monterey / Ventura and TVPaint Animation 11 [UPDATE 17/06/2022]

Thank you Mathieu, Re-installing the CodeMeter fixed the problem, just as you said it would. For the benefit of any others who might get the same issue - I did not have any software like CleanMyMac, but had installed two Mac OS Ventura updates from Apple since the last time I had used TV Paint (abou...
by NickH
20 Apr 2023, 05:21
Forum: Technical Support
Topic: TVPaint crashing a lot
Replies: 7
Views: 2502

Re: TVPaint crashing a lot

I have also been running TVP 11.7.1 on a Mac Studio, since last April. I haven't been getting crashes, but TVP does run very slowly, slower than it did on my 2013 Intel 27"iMac with much less RAM. (I'm guessing it runs in emulation, and is not written for the Apple M1 silicone?) It also gets a ...
by NickH
20 Apr 2023, 03:50
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 357292

Re: macOS Monterey, Ventura, and TVPaint Animation 11 [UPDATE 17/06/2022]

What about Mac OS Ventura? The latest Mac OS I see mentioned here is Monterey. I tried to open TVP on my Mac Studio yesterday, and got error message, "Codemeter is not installed." It has been 3 months since I last used TVP, and there have been a couple of updates from Apple since January 2...
by NickH
19 Sep 2020, 09:19
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435663

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Just came in to say that Dean was correct, my problem was the old SuperPro dongle. He sent out a new one, I got a new lock code and unlock code, and I confirmed that TVP 11 does now run on my iMac/OS X Catalina with the new dongle. I have sent the old one back. So it's all good! But today I got a po...
by NickH
22 Jul 2020, 10:36
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435663

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

No warning. I rebooted, tried to open TVPaint, got the No Dongle message. Before clicking OK I checked the Settings>Security>General panel, no warning. Then I clicked on OK to open TVP, TVP crashed. Same as every time. I checked Settings>Security again, still no warning. I closed it, tried again. Wh...
by NickH
22 Jul 2020, 10:14
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435663

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Thank you for replying. I am opening the Settings>Security and Privacy>General when i see the "no dongle" message. The Software Blocked warning is not there. I will re-boot the Mac again. It is getting rebooted each time I install the dongle driver, but I will do it again. This time I will...
by NickH
22 Jul 2020, 06:48
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435663

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Thank you Dean! That is useful to know, that the Safenet folder will not appear in Applications. I just went through the whole process again. Here are the steps: 1. Dongle is not attached. TVP is not installed. I remove all other USB devices except the keyboard, which has the Mouse connected to it. ...
by NickH
21 Jul 2020, 10:10
Forum: Technical Support
Topic: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)
Replies: 130
Views: 435663

Re: Mac OS Catalina, Mojave and High Sierra (update 08/10/2019)

Help! The Post-Catalina dongle driver for TVP 11 Pro won't install on my 2013 iMac 17", running OS 10.15.5 Catalina (or the update to 10.15.6 either). I've followed the instructions, and the instructions for when the dongle doesn't work. I did the security thing in Settings to allow software fr...