Search found 55 matches

by Janet Perlman
22 Jan 2020, 16:58
Forum: Technical Support
Topic: Crashing on Save
Replies: 12
Views: 12509

Re: Crashing on Save

That is strange. Definitely not my problem, because it was crashing on auto save, and it crashed only sometimes. But I think the issue is now resolved, as I had been using the 32 bit version, which had always worked in the past, but somehow stopped, even though I changed nothing in my system. So I a...
by Janet Perlman
16 Jan 2020, 23:16
Forum: Technical Support
Topic: Crashing on Save
Replies: 12
Views: 12509

Re: Crashing on Save

Thanks so much. There is plenty of drive space. I am not using photoshop at the same time. I'm sure it's not related. The problem is that it is intermittenrt. I cxan spend all day making and saving files. It happened once today. I imagine I save maybe 15 times before. This time it crashed at the sta...
by Janet Perlman
16 Jan 2020, 18:18
Forum: Technical Support
Topic: Crashing on Save
Replies: 12
Views: 12509

Re: Crashing on Save

I do not have this problem with any other software. I use photoshop and other adobe programs. Another possible clue is that whenever I quit, I get an error message that says that TVP quit unexpectedly. That's a very interesting thought about the drive, though. I am not sure if at the otehr studio it...
by Janet Perlman
16 Jan 2020, 13:57
Forum: Technical Support
Topic: Crashing on Save
Replies: 12
Views: 12509

Re: Crashing on Save

Internal. I have no problems with any other problems, and this is a consistent daily problem with TVPaint. It seems to happen on both systems.
by Janet Perlman
15 Jan 2020, 21:41
Forum: Technical Support
Topic: Crashing on Save
Replies: 12
Views: 12509

Crashing on Save

TVPaint crashes while saving. I save often, but a few times a day it crashes and I lose my work. There is always a temp file of 8.3 MB in the folder (my project is about 100MB) which is unusable. I have set up autosave every 12 minutes, but that is a mystery to me. There has never once been a file t...
by Janet Perlman
21 Nov 2019, 02:41
Forum: Technical Support
Topic: Crashing on Save
Replies: 2
Views: 2241

Re: Crashing on Save

Thanks. I'll try to regress ...
by Janet Perlman
20 Nov 2019, 22:57
Forum: Technical Support
Topic: Crashing on Save
Replies: 2
Views: 2241

Crashing on Save

Anyone have any idea why TVPaint is crashing on save. I am left with a .tmp file which I can't open, and my work is lost. The scenes are small. It only started after my upgrade to the latest version of TVP. I often use the 32bit, as the 64bit is lagging a lot when I try to draw fast. I work on two s...
by Janet Perlman
04 Sep 2018, 23:34
Forum: Technical Support
Topic: Cintiq vs Huiion
Replies: 5
Views: 7662

Re: Cintiq vs Huiion

The reason I was looking for a new Cintiq or alternative was because my Cintiq - 20WX - even older than yours - did not work properly after I installed Sierra. The lines were all wiggly. Wacom tried to help, but there is no driver update for my model, but in the end HejStylus solved the problem. Som...
by Janet Perlman
24 Aug 2018, 21:27
Forum: Technical Support
Topic: Cintiq vs Huiion
Replies: 5
Views: 7662

Re: Cintiq vs Huiion

I just want to let others know that I found a solution to my driver problem, which was that the new driver was incompatible with my old Cintiq, and the old one produced jittery lines. I am still with the same Cintiq, on Sierra, using the last driver compatible, which is 6.3.15-3, from 2015. I got an...
by Janet Perlman
23 Apr 2018, 16:47
Forum: Technical Support
Topic: Cintiq vs Huiion
Replies: 5
Views: 7662

Cintiq vs Huiion

Cintiq psychodrama is in progress! Anyone using the Huion KAMVAS GT-191? Especially interested to hear from former Cintiq users. I need to buy a new one because there is no driver compatible for my older Cintiq and MacOS Sierra. Thanks.
by Janet Perlman
04 Apr 2018, 14:34
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 8552

Re: Download for TVPaint version 10.5

It works! Thank you! (I made my post less angry) :)
by Janet Perlman
03 Apr 2018, 23:47
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 8552

Re: Download for TVPaint version 10.5

Help! I'm still trying to download the TVPaint program, and all links work up to the point when I click on download, and I get an error message (see above). I need both 32 and 64 bit versions. Thanks.
by Janet Perlman
30 Mar 2018, 18:31
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 8552

Re: Download for TVPaint version 10.5

Thank you for the fast reply. I got to the correct link, but when I try to download the file, I get an internal error. I tried it with the 32 and 64 BIT versions. "An internal error [1330] occurs, please try again." Now I just got a welcome email with my old lock and unlock codes, but np software. N...
by Janet Perlman
25 Mar 2018, 19:41
Forum: Technical Support
Topic: Download for TVPaint version 10.5
Replies: 6
Views: 8552

Download for TVPaint version 10.5

I use version 10.5.7 and I just got a new Mac Powerbook and want to install TVPaint. I cannot find a link for this version of the software. Half the links I click on are giving me "Internal Server Error". Where can I find it? I would like to install both 32 and 64 bit versions. Thank you!
by Janet Perlman
08 Feb 2018, 18:40
Forum: Technical Support
Topic: Making sheet for people working in another software
Replies: 37
Views: 42085

Re: Making sheet for people working in another software

Hi D.T, It needs to be .psd, with the separate layers embedded, to be used in After Effects to treat the different layers. Not sure - it may end up being image sequences with each layer separate, or all embedded in each .psd. Need transparency, but everyone says specifically in their specs - NO PNG....