Search found 56 matches

by ChristopherC
05 Dec 2023, 14:59
Forum: Technical Support
Topic: TVPaint Animation 11.7.2 is available!
Replies: 51
Views: 26119

Re: TVPaint Animation 11.7.2 is available!

Hey, I've been having a similar experience to Mankit. M1 Max Mac Studio running Ventura 13.5.1, the software crashes and shuts down after 10-30 seconds of drawing.
by ChristopherC
29 Nov 2022, 18:11
Forum: Technical Support
Topic: Rehosting your dongleless license
Replies: 21
Views: 34048

Re: Rehosting your dongleless license

Ahh ok thank you, i've tried with chrome and it works as expected! 🙏
by ChristopherC
27 Nov 2022, 11:02
Forum: Feature & Improvement requests
Topic: editing out of pegs should go back to drawing mode when the custom brush shortcut is pressed
Replies: 0
Views: 4387

editing out of pegs should go back to drawing mode when the custom brush shortcut is pressed

Ordinarily i set the shortcut to 'custom brush' to 'B' (i'm not sure what it is by default). whenever i use the out of pegs editor in the lightbox settings, in order to go back to drawing, for some reason pressing the shortcut to go back to the custom brush doesn't do anything, so on going back to d...
by ChristopherC
27 Nov 2022, 10:47
Forum: Technical Support
Topic: Rehosting your dongleless license
Replies: 21
Views: 34048

Re: Rehosting your dongleless license

Hey, I'm getting the same problem as daninski where re-hosting is requesting receipt files. did you figure out a work-around?
by ChristopherC
23 Sep 2022, 08:43
Forum: Technical Support
Topic: MacOS - Instant crash when saving / auto-saving
Replies: 5
Views: 2923

Re: MacOS - Instant crash when saving / auto-saving

Yes that seems to have stopped the save crashes! thank you both 🙏
by ChristopherC
23 Sep 2022, 03:57
Forum: Technical Support
Topic: MacOS - Instant crash when saving / auto-saving
Replies: 5
Views: 2923

MacOS - Instant crash when saving / auto-saving

Hello, Recently Updated to the new 1.7 TVPaint and found that without fail the software crashes instantly when a save occurs, happening while the software is idle also. Tried re-starting, re-installing, saving a new blank project, checking the activity monitor (nothing out of the ordinary compared t...
by ChristopherC
21 Jul 2022, 09:06
Forum: Technical Support
Topic: Investigating TVPaint lag(s) on MacOS
Replies: 9
Views: 3451

Re: Investigating TVPaint lag(s) on MacOS

That's good to hear it's been re-produced. Thanks cf, I see, same set-up then! The Lag i've been having outside of the one that comes up with sleep / wake etc. seems to be more on the line of resolution scaling. I.e. when using a true 4k scaling, the interface looks like this (and lags a lot) Screen...
by ChristopherC
21 Jul 2022, 08:33
Forum: Technical Support
Topic: Wacom driver and Hover right click problems on Mac and Windows (Sub-Pixel and other issues)
Replies: 21
Views: 12202

Re: Wacom driver and Hover right click problems on Mac and Windows (Sub-Pixel and other issues)

I'm on Mac, running the latest Wacom driver / Mac OS, I've had the same behaviours of the hover-right click to erase. I've found that instead of having opacity set to constant, setting it to pressure with the curve profile like this is a work-around to stop hover click from erasing things: Screensho...
by ChristopherC
04 Jul 2022, 11:01
Forum: Technical Support
Topic: Investigating TVPaint lag(s) on MacOS
Replies: 9
Views: 3451

Re: Investigating TVPaint lag(s) on MacOS

Hi Jonathan, Yes i suppose it's expected that it would cause some amount of lag, but certainly doesn't solve the issue to turn it off. I've found the best compromise is when opening TVPaint to drop my display resolution from the usual 3840x2160 to 3008x1692, and run TVPaint in low resolution mode wi...
by ChristopherC
01 Jul 2022, 14:20
Forum: Technical Support
Topic: Investigating TVPaint lag(s) on MacOS
Replies: 9
Views: 3451

Re: Investigating TVPaint lag on MacOS

Cintiq Pro 27 4K, latest version of TVPaint 14" MacBook Pro M1 Max The lag happens sometimes, sometimes not. A. When you don't save the file for a while B. Walk away from the project or having TVPaint in-active on your desktop for a while and then coming back The Lag Experience The brush start...
by ChristopherC
01 Jul 2022, 14:12
Forum: Technical Support
Topic: Investigating TVPaint lag(s) on MacOS
Replies: 9
Views: 3451

Re: Investigating TVPaint lag(s) on MacOS

Quick update on the lag issues now i've installed on a new system (M1 Max Mac Studio), The 'sleep / switch display' form of lag is still something that happens. The 4k display lag also still occurs heavily, though if the 'boost line smoothness' is turned off within the settings, the brush lag comple...
by ChristopherC
01 Jul 2022, 13:39
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 356862

Re: macOS Monterey and TVPaint Animation 11 [UPDATE 17/06/2022]

I took a look at a 3rd computer that also works fine with codemeter licence stuff and the numbers in the CmContainer are different on that device to the other two.. could it be a problem of the container having the same identifier as the previous computer? (The way i've set up the system was through...
by ChristopherC
01 Jul 2022, 13:31
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 356862

Re: macOS Monterey and TVPaint Animation 11 [UPDATE 17/06/2022]

On macOS Monterey 12.4 (the latest one), TVPaint doesn't start because CodeMeter doesn't seem to be working. If you updated to macOS Monterey, please install this version of CodeMeter and the software should be able to run once again: https://owncloud.tvpaint.com/index.php/s/OEPlXSf5Zgj85lF Ah I se...
by ChristopherC
01 Jul 2022, 13:15
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 356862

Re: macOS Monterey and TVPaint Animation 11 [UPDATE 17/06/2022]

I'm still able to activate my previous computer with the licence, just not the new one. i've noticed the 'Select CmContainer' dropdown box has '(TVPaint UFC CmActLicence)' in the name on the computer that is working with the licence, the computer that isn't working only has the numbers before that
by ChristopherC
01 Jul 2022, 13:08
Forum: Technical Support
Topic: macOS Monterey / Ventura / Sonoma and TVPaint Animation 11 [UPDATE 17/06/2022]
Replies: 107
Views: 356862

Re: macOS Monterey and TVPaint Animation 11 [UPDATE 17/06/2022]

Hello Christopher, is Codemeter installed on the new machine? Has the computer been rebooted after installing Codemeter? You might need to use a different web browser for the activation in case some addons are blocking Codemeter components. I've restarted the system and tried with both safari and c...