Search found 269 matches

by Dean
10 Jun 2021, 08:52
Forum: Technical Support
Topic: Animatic with video layer
Replies: 4
Views: 569

Re: Animatic with video layer

Hello, videos are imported from the Open/Import option in the File menu.
by Dean
31 May 2021, 15:47
Forum: Technical Support
Topic: Constant "Not Responding" message
Replies: 7
Views: 1217

Re: Constant "Not Responding" message

Hello, would it be possible to have a list of the other important processes which are running at the same time?
Also, which antivirus program are you currently using?
by Dean
31 May 2021, 09:17
Forum: Technical Support
Topic: TVPaint: Tools Presets v3 Question(s)
Replies: 2
Views: 990

Re: TVPaint: Tools Presets v3 Question(s)

Hello Blunderer, The only brush panels available by default are the "brush archetypes" in the Tool panel (in the left drawer) and in the Tool Presets panel. You can add your own custom brushes in the Tool Presets panels if you make it editable (by right clicking then ticking "Editable"), but most us...
by Dean
31 May 2021, 09:05
Forum: Technical Support
Topic: How to I turn my dongle license into a dematerialized WIBU version?
Replies: 1
Views: 759

Re: How to I turn my dongle license into a dematerialized WIBU version?

Hello, for this please contact us via the form in the Support section of our website :)
by Dean
26 May 2021, 10:56
Forum: Technical Support
Topic: export all settings and custom panels
Replies: 6
Views: 937

Re: export all settings and custom panels

We will take a look into this but since the files are in different folders, some of which can be customized by the user, it could take a little while to define how the tool would work. Anyway, if anyone stumbles upon this thread: as a reminder, here is our documentation about exporting custom settin...
by Dean
26 May 2021, 09:18
Forum: Technical Support
Topic: export all settings and custom panels
Replies: 6
Views: 937

Re: export all settings and custom panels

Hello Joost, these must be exported sepaterately.
by Dean
24 May 2021, 10:20
Forum: Packs, Plugins, Third Party
Topic: Lazy Nezumi Plugin
Replies: 13
Views: 35139

Re: Lazy Nezumi Plugin

Hello Tribute, we are aware of this issue and currently working with WIBU on resolving it!
by Dean
20 May 2021, 09:33
Forum: Technical Support
Topic: Constant "Not Responding" message
Replies: 7
Views: 1217

Re: Constant "Not Responding" message

Hello, does it also occur with smaller projects?
by Dean
18 May 2021, 10:03
Forum: Technical Support
Topic: Constant "Not Responding" message
Replies: 7
Views: 1217

Re: Constant "Not Responding" message

Your TVPaint seems to be taking an insane amount of RAM, may I ask you to post the specs of the project you were working on, please? :p
by Dean
17 May 2021, 12:49
Forum: Technical Support
Topic: Question about Wibu license rehost
Replies: 3
Views: 927

Re: Question about Wibu license rehost

Hello Soom, we are always looking for new solutions to facilitate the management of your TVPaint licenses and we are working with WIBU to add these new improvements to the License Depot.
by Dean
17 May 2021, 09:23
Forum: Technical Support
Topic: Switching tools, eraser size
Replies: 2
Views: 1150

Re: Switching tools, eraser size

Hello Tao, in the preferences a new option allows you to choose the behavior for your pen's eraser tip.
by Dean
17 May 2021, 08:45
Forum: Technical Support
Topic: Problem with Lock Code
Replies: 1
Views: 842

Re: Problem with Lock Code

Hello Tomas, I contacted you via PM about this issue.
by Dean
14 May 2021, 15:31
Forum: Technical Support
Topic: Export from Tv-Paint to After Effects fails
Replies: 23
Views: 21693

Re: Export from Tv-Paint to After Effects fails

Hello Pablo, so if I understood correctly, you could import your .json export into AE with no issue, then made a small modification on the original TVPaint project and trying to export it again in .json form failed?
by Dean
04 May 2021, 11:24
Forum: Communauté Francophone
Topic: Cours d'anim 2D sur la chaîne de Benjamin Cerbaï
Replies: 1
Views: 1487

Re: Cours d'anim 2D sur la chaîne de Benjamin Cerbaï

Bonjour Nathan, merci pour l'info !
by Dean
29 Apr 2021, 10:55
Forum: Technical Support
Topic: can't open saved file. file not found error. related to heavy imported video
Replies: 5
Views: 1983

Re: can't open saved file. file not found error. related to heavy imported video

Hello, the project is currently being analyzed, I will contact you soon via PM when we have more info.