Search found 688 matches
- Today, 11:13
- Forum: Technical Support
- Topic: TVPaint Animation 11.7.3 is available!
- Replies: 11
- Views: 320
Re: TVPaint Animation 11.7.3 is available!
Hello, do you mean that the download appearing in your user account is still for v11.7.2?
- Today, 09:57
- Forum: Technical Support
- Topic: TVP 11.7.3 crash while choosing a font for Text tool
- Replies: 1
- Views: 46
Re: TVP 11.7.3 crash while choosing a font for Text tool
Hello Soom, I confirm that hitting the G key with the font list open in the Text tool makes TVP crash for some reason. I will report this.
- 26 Mar 2024, 15:07
- Forum: Technical Support
- Topic: Odd ERASER behavior in 11.7.2
- Replies: 13
- Views: 504
Re: Odd ERASER behavior in 11.7.2
In the meantime, could you install v11.7.3 in parallel of your current version and see if the issue stil occurs, please?
- 26 Mar 2024, 14:39
- Forum: Technical Support
- Topic: Can I run tvpaint 11 on the M3 chip MacOS?
- Replies: 7
- Views: 248
Re: Can I run tvpaint 11 on the M3 chip MacOS?
Hi, I contacted you via PM, as this seems to be a deeper issue.
- 26 Mar 2024, 14:10
- Forum: Technical Support
- Topic: 11.7.3 Changelog?
- Replies: 4
- Views: 93
Re: 11.7.3 Changelog?
Hello Lukas, the changelog is currently being posted as we speak. The menu item issue might be linked to a config file conflict, we will check this.
- 26 Mar 2024, 13:36
- Forum: Technical Support
- Topic: Odd ERASER behavior in 11.7.2
- Replies: 13
- Views: 504
Re: Odd ERASER behavior in 11.7.2
Hello Elena, additional testing is required on our part, we will keep you updated.
- 25 Mar 2024, 08:06
- Forum: Technical Support
- Topic: Can I run tvpaint 11 on the M3 chip MacOS?
- Replies: 7
- Views: 248
Re: Can I run tvpaint 11 on the M3 chip MacOS?
Hello, is the Codemeter driver installed and running when you try activation? Which version is it (it can be found from the "Codemeter" top menu bar section within Codemeter.
Also, are you trying to activate from Safari? If you are, please try from Chrome or Firefox instead.
Also, are you trying to activate from Safari? If you are, please try from Chrome or Firefox instead.
- 20 Mar 2024, 11:25
- Forum: Technical Support
- Topic: Odd ERASER behavior in 11.7.2
- Replies: 13
- Views: 504
Re: Odd ERASER behavior in 11.7.2
Hello Agneta, we have seen your messages and will try to reproduce this issue ASAP
- 19 Mar 2024, 15:23
- Forum: Technical Support
- Topic: TVP 11.7.2 by default installs in 11.7.1 folder
- Replies: 2
- Views: 139
Re: TVP 11.7.2 by default installs in 11.7.1 folder
Hello Soom, since most user won't need to have multiple TVPaint versions installed in parallel, we decided to keep having the installer look for your TVP folder, based on the Windows registry.
This is a way to passively ensure that the previous version will be overwritten.
This is a way to passively ensure that the previous version will be overwritten.
- 13 Mar 2024, 09:46
- Forum: Technical Support
- Topic: TVPaint 11 keeps crashing
- Replies: 9
- Views: 419
Re: TVPaint 11 keeps crashing
No problemo!
Quick question about these crashes: do you use TVPaint in fullscreen mode in general?
Quick question about these crashes: do you use TVPaint in fullscreen mode in general?
- 13 Mar 2024, 08:21
- Forum: Technical Support
- Topic: TVPaint 11 keeps crashing
- Replies: 9
- Views: 419
Re: TVPaint 11 keeps crashing
Just sent you an email about this
- 12 Mar 2024, 08:36
- Forum: Technical Support
- Topic: Removing TVPaint license
- Replies: 4
- Views: 607
Re: Removing TVPaint license
Hello, I didn't see that your request was made last September, I though you made it during last weekend
It is likely that our response got lost in your Spam directoy, given the provider you used for you main email address.
I am going to email you the License Depot link.
It is likely that our response got lost in your Spam directoy, given the provider you used for you main email address.
I am going to email you the License Depot link.
- 11 Mar 2024, 09:08
- Forum: Technical Support
- Topic: TVPaint lags if left open for too long (works fine after closing and re-opening)
- Replies: 22
- Views: 5580
Re: TVPaint lags if left open for too long (works fine after closing and re-opening)
Hello Swifsketcher, you should hear about it quite soon
- 11 Mar 2024, 09:01
- Forum: Technical Support
- Topic: Downloading 32 bit version
- Replies: 2
- Views: 188
Re: Downloading 32 bit version
Hello, could you check again if the 32 bit option appears in your downloads, please? I updated something on your user account
- 11 Mar 2024, 08:56
- Forum: Technical Support
- Topic: Removing TVPaint license
- Replies: 4
- Views: 607
Re: Removing TVPaint license
Hello, the office is closed on weekends, hence the automated response. I see that a colleague of mine took your request, though. Your personal License Depot link was sent to you in an automated email upon purchase of your license. The license deactivation process is done as follows: https://www.yout...