Can't find the software in my download section

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cesar_duran
Posts: 3
Joined: 10 Oct 2019, 22:23

Can't find the software in my download section

Post by cesar_duran » 13 Oct 2019, 17:42

I just purchased Tvpaint standard edition, I recieved my codes and I am waiting for the dongle to arrive.

I got an email as soon as I paid the software with the codes to Lock and Unlock and got the instructions to donwload it, however, I cant find nothing more than a Trial and an Android version to Download.

So my question here is: Do I have to wait until the Dongle arrives for me to download the software? During the purchase I checked the box for getting links to donwload since I don't have a DVD player in my laptop. Also I have to say I created my Tvpaint account after the purchase. Please, can sombody clarify me what I'm missing here?

Thank you for your time

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daninski
Posts: 239
Joined: 01 Oct 2015, 12:13
Location: Budapest/Newport
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Re: Can't find the software in my download section

Post by daninski » 14 Oct 2019, 14:08

The trail version is the full version I think. It'll unlock to the full version with the codes and the dongle. As I remember,.
http://www.daninski.com
Award winning director with an iMac from about 2013 and a cintiq from about 2009, there's some RAM too.

cesar_duran
Posts: 3
Joined: 10 Oct 2019, 22:23

Re: Can't find the software in my download section

Post by cesar_duran » 14 Oct 2019, 16:19

I hope that works. My dongle is arriving tomorrow.

Thank you very much

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Dean
Site Admin
Posts: 187
Joined: 28 May 2018, 09:07

Re: Can't find the software in my download section

Post by Dean » 23 Oct 2019, 13:57

Hello cesar_duran,
The Trial version cannot be used to activate a paid license, could you send me your dongle number via PM so I can find your account in the database?

Kind regards,
-Sales and support-
Probably a vampire

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