BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
User avatar
skomdra
Posts: 146
Joined: 14 Aug 2010, 14:32

BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by skomdra »

Hi,
we are experiencing a bug when exporting from the project display tab in the full range mode. Instead of exporting the whole clip it exports, at random times, just the first clip, or a bit more than that, but not the full project. However, when we uncheck the full range box and manually choose in and out points, then it exports the whole thing. It repeated couple of times, without any reason, so it is most probably a bug. Thank you for the consideration.
Best regards
-----
TV Paint 11.5.3 Windows 10
User avatar
Matthieu
Site Admin
Posts: 152
Joined: 11 Jan 2021, 13:10

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by Matthieu »

Hello,

Thank you for noticing this. I seem to be able to replicate this behaviour: we're going to look into this issue. Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?
User avatar
skomdra
Posts: 146
Joined: 14 Aug 2010, 14:32

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by skomdra »

Matthieu wrote: 24 Mar 2021, 13:03 Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?
No, we couldn't, and restarting doesn't help either. Thanks for looking into this :)
-----
TV Paint 11.5.3 Windows 10
kariP
Posts: 134
Joined: 20 Jul 2010, 19:14
Location: Turku, Finland

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by kariP »

Don't know if it helps, but this happens on windows as well.
Glad I found this workaround though.

Kari
Windows 10 (64 bit), 8gb ram, intel i5 10400f. TVpaint 11.7
User avatar
D.T. Nethery
Posts: 4110
Joined: 27 Sep 2006, 19:19

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by D.T. Nethery »

Matthieu wrote: 24 Mar 2021, 13:03 Hello,

Thank you for noticing this. I seem to be able to replicate this behaviour: we're going to look into this issue.

Could you please tell me if you're able to export your project in its entirety by unchecking the Full Range box and checking it again?
I have noticed the same problem when exporting from the Project tab.

Unchecking the Full Range box and then checking it again seems to fix the problem , but that workaround procedure must be performed for each project , every time an export is made.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
User avatar
Soom
Posts: 1131
Joined: 25 Jul 2011, 16:25
Location: World
Contact:

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by Soom »

+1
happens in Mac OS High Sierra too
must mark the OUT position in order to export properly
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
Xavier
Posts: 1852
Joined: 01 Oct 2019, 11:08

Re: BUG REPORT: Exporting video bug on MacOS 10.14.6 from TVP 11.5.1

Post by Xavier »

Sorry about that ... it's the last time I implement a proposal during the beta testing.

We'd need to be more strict in our release procedure. The hardest part is to properly test the changes.
Post Reply