BUG: TVPaint 11.5.1 crashes on PNG import Topic is solved

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Soom
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BUG: TVPaint 11.5.1 crashes on PNG import

Post by Soom »

Mac OS High Sierra
I get constant crashes when trying to import PNG images. Sometimes it does import, but as soon as I try to work on it, it crashes anyway. Will try rolling back a version...
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
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slowtiger
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Re: BUG: TVPaint 11.5.1 crashes on PNG import

Post by slowtiger »

Just guessing here:
- check PNG file names: any non-ASCII characters?
- check path for same
- check bit depth
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
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Soom
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Re: BUG: TVPaint 11.5.1 crashes on PNG import

Post by Soom »

nope - the PNGs are the same old PNGs that imported perfectly in all previous versions, nothing changed, and I am always using just normal Latin characters )
BUT - after running Onyx and clearing some cache and fonts, restarting into Safe mode and then back to normal, it all works fine now. technology - go figure. I hope it stays that way! :)
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
at work: Windows 10, TVP 11.7.1 Std
https://vimeo.com/danas
Xavier
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Re: BUG: TVPaint 11.5.1 crashes on PNG import

Post by Xavier »

Indeed, it's not always TVPaint :wink: :P
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