Unknown file format

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kaizmoto1489
Posts: 1
Joined: 27 Apr 2021, 12:32

Unknown file format

Post by kaizmoto1489 »

Hi everyone,
There's this file, and when I try to go into one of the clips, a message "unknown file format" pops up and TVPaint Is blocked. means I can't access it anymore :cry:

os: mojave 10.14.6
TVPaint 11 pro 11.0.6. 64-bits
tvpp file size is roughly 1.4gb

anyone had (a solution for) this problem before?

Thanks in advance!!!
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Thierry
Site Admin
Posts: 2730
Joined: 07 Jan 2013, 08:28

Re: Unknown file format

Post by Thierry »

Can you try to update to version 11.5.1 (the latest one) and see if you still have the same error message?
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