downgrade to TVP 11.5.1 Topic is solved

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Joost
Posts: 434
Joined: 24 Nov 2011, 13:16

Re: downgrade to TVP 11.5.1

Post by Joost »

Chillrobski wrote: 30 Jul 2021, 04:19 Hello! Not sure if this is the correct place to post this. I've noticed that the last two updates for Wacom drivers are causing the pen to stick, freeze the program and cause severe lag when zoomed in on iMac/Cintiq 24 Pro. I had to constantly reset the zoom with the navigator tool. The eraser on the pen would causes the same problem. I wanted to update to the latest Wacom driver due to the pen fix for Autodesk Maya Driver 6.3.43-3 (macOS 10.13 - 11) - 109 MB 5/18/2021. I rolled back to---Driver 6.3.41-2 (macOS 10.13 - 11) - 97.2 MB 10/6/2020 and so far all is working well. Sorry if I put this post in the wrong place or its not clear. Hopefully this problem can be solved or reproduced on your end for investigation. Thank you for your time and advice. BTW A Json Importer for TVPaint to Autodesk Maya would be incredible if possible too! :D Thanks again!!!

Specs: iMac 2017-- 4.2 GHz Quad-Core Intel Core i7---64 GB 2400 MHz DDR4---Radeon Pro 575 4 GB---OS Big Sur 11.4
I had exactly the same Wacom Driver issues. However, the issues also appeared in TVP 11.5.1, so it has probably nothing to do with the newest version of TVP, I think it's a Wacom issue... Downgrading to Driver 6.3.41-2 also did the job for me.
Mac OS 13.4.1 , Mac Studio 2023, 32GB RAM, Wacom Cintiq 27 QHD (no touch), Wacom Driver 6.4.2-4.
TVP Pro 11.7.1
Chillrobski
Posts: 19
Joined: 22 Oct 2014, 23:07

Re: downgrade to TVP 11.5.1

Post by Chillrobski »

Hi Joost, Thanks for info and advice! Really appreciate it.
Chillrobski
Posts: 19
Joined: 22 Oct 2014, 23:07

Re: downgrade to TVP 11.5.1

Post by Chillrobski »

Looks like Wacom just released a new update yesterday. Seems the problem was a modifier issue causing the sticking. Updated and so far TVPaint is working nicely. I did notice a couple times that when I worked in another app and came back to TVP the pen didn’t work. If you reset the view with your mouse everything is back to normal. Doesn’t happen often but wanted to give the heads up. Thanks again! https://cdn.wacom.com/u/productsupport/ ... .3.44.html
Xavier
Posts: 1852
Joined: 01 Oct 2019, 11:08

Re: downgrade to TVP 11.5.1

Post by Xavier »

thanks ;)
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