TVPaint crashes when trying to import an .MXF file Topic is solved

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Soom
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TVPaint crashes when trying to import an .MXF file

Post by Soom »

MXP is some sort of Apple ProRes 422 file - TVPaint failed to open it - it crashed - I tried several times. I converted it into QuickTime and then it imported properly.
should I send the crash report somewhere?
Last edited by Soom on 09 Aug 2021, 16:27, edited 1 time in total.
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Xavier
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Re: TVPaint crashes when trying to import an .MXP file

Post by Xavier »

Soom wrote: 23 Jul 2021, 22:18 MXP is some sort of Apple ProRes 422 file - TVPaint failed to open it - it crashed - I tried several times. I converted it into QuickTime and then it imported properly.
should I send the crash report somewhere?
Hi Danas, sorry for the delay, I'm just back. Could you please provide a MXP sample file (or pinpoint to a sample on the web) ?
Thanks.
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Soom
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Re: TVPaint crashes when trying to import an .MXP file

Post by Soom »

Hi Xavier. Ouch, sorry, I have misspelled the extension - it's not MXP - it's MXF. I fixed the subject line in the thread. It's some kind of Apple Pro Res 422 file format that was exported from Premiere Pro. anyway, I have reexported the file into an MP4 file format and I could import it without a problem.
Here is a screenshot:
Screen Shot 2021-08-09 at 16.17.44.png
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Xavier
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Re: TVPaint crashes when trying to import an .MXF file

Post by Xavier »

Ok, I tried with the samples from here, no crash so far : https://filesamples.com/formats/mxf

Is it one file only ? or all MXF files ?
If TVPaint recognizes the MXF format as a supported media, it should be able to import it. So if TVPaint crashes when importing a file that is supported, it's a bug.
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Soom
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Re: TVPaint crashes when trying to import an .MXF file

Post by Soom »

Hi Xavier. It seems it only crashes with MXF files exported from my Adobe Premiere (v20). The files from your link don't crash. Anyway I stopped using this format anyway, so it's not a big deal...
If you want to dig in - here is attached one of my MXF files that causes the crash
test_export_v4.mxf.zip
(1.57 MiB) Downloaded 464 times
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Xavier
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Re: TVPaint crashes when trying to import an .MXF file

Post by Xavier »

Thanks, I reproduced the crash : it comes from FFmpeg.

I'm not going to dig into this, since it usually works 99,9% of the time.
But if we have other users reporting the same issue, I'll save the file just in case.
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Soom
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Re: TVPaint crashes when trying to import an .MXF file

Post by Soom »

good you found it and chose your battles wisely )
at home: Hackintosh Intel Core i9-9900K, GPU AMD RX 6600 8GB, Cintiq 22" + Dell P2415Q 4K displays, MAC OS High Sierra / Windows 10, TVP Pro 11.7.1 + TVP Pro beta
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