Your versatile software... ...for 2D animation


Technical questions

What does the Professional Edition of TVPaint Animation have that the Standard Edition doesn't ?

● Both Professional and Standard edition work in 32 and 64 bit platform. A 32-bit software has a limited access to the memory. Only a 64-bit software will allow you to make 4k projects.
● You may protect the access to some layers with a password
● Load multiple soundtracks. Standard allows only one sound track.
● Layer Blending Modes (such as Multiply/Dodge/Erase/Burn/etc.)
● More special effects than the Standard Edition (which includes greenscreen/bluescreen keyers, transitions, rendering and distortion effects)
● A "Rooms" interface that allows the user to rapidly swap between 4 palette and window layouts
● The ability to view storyboards as animatics
● A camera tool to facilitate making Animatics from storyboards
● Global sounds can be applied in the main Project view, which can then span over multiple Clips.
● A Storyboard tab where you can annotate clips with notes, actions and dialog
● Several view modes available in the Storyboard tab
● Stretching easily the Clip's duration
● Exporting your storyboard as a PDF or HTML file, with many customizable parameters
● The "healing" painting mode
● "Color & Texture Generator" layers
● Warp tool
● Image Library
● ...

This is only a partial list of the features that can only be found in the Professional Edition! Compare both editions thanks to the comparison table.

What are TVPaint Animation's minimum requirements?

The system requirements are...

Windows: 7, 8 & 10

Mac: El Capitan (10.11), Sierra (10.12), High Sierra (10.13), Mojave (10.14), Catalina (10.15) & Big Sur (11.0).

Linux : Ubuntu 12.04+, Debian 6+, RedHat Entreprise Linux 5+, Fedora 15+

Processor : any dual-core processor
RAM : 2GB minimum / 4GB and above recommended
Free hard drive space : 10GB
Architecture : 64 bit

The performance of TVPaint Animation is only dependent on speed and amount of available RAM, hard drive speeds, and number and speed of processor cores.
There is no need to invest in an expensive video card to make full use of TVPaint Animation.

Will an update wreck my TVPaint Animation settings? Is there some way I can back up my settings ?

Although it is highly unlikely that updates will affect your settings, it's always good to err on the side of caution.
You can find your profile settings in the following directories, in case you wish to archive or distribute them:

• Windows: open "Documents and Settings" => "User name" => "Application Data" (or "AppData" on Vista and 7) => "TVPaint Animation 11 Pro" and copy the folder "Default".

• Mac: open the "Library" => "tvp animation 11 pro" => and copy the folder "Default".
Be careful : with Lion & Mountain Lion, Library is hidden : you must use the menu "Go to" in the Finder, then press [Alt] on your keyboard to display the Library.
For Maverick users : Library is accessible from your user's folder (or you can use the trick above).

• Ubuntu : open the folder "Documents" hit [ctrl + H] in order to display the hidden folders. Double click on the folder ".tvp", then "TVPaint Animation 11 Pro" and copy the folder "Default"

You can simply overwrite those "Default Settings" with any backups you've saved.

What is the License depot? How can I access it?

The License depot (formerly known as ‘webdepot’) is a web page allowing you to manage your TVPaint dematerialized license. From there, you will be able to activate or deactivate (rehost) your license.

A link to your License depot will be emailed to you along with your invoice after your purchase. In case you do not find this email anymore, please contact us so we can send it back to you.

Please note that owners of legacy Safenet dongles won’t have access to a License depot since they don’t need it to activate their license.

What is CodeMeter?

CodeMeter is an application designed to manage your dematerialized license. Installing it is mandatory to activate or deactivate your license and for TVPaint Animation to run.

CodeMeter is automatically installed with TVPaint on Windows but must be installed separately on macOS and Linux.

We can learn more about CodeMeter by reading our installation guide for dematerialized licences.

Why doesn't TVPaint Animation have vector tools ?

TVPaint Animation is not a vector-based medium that relies on shapes with fiddly bezier handles, but rather a pixel-based medium. Although vector-based mediums allow for 'shape tweening' to create smooth animations quickly, the pixel-based mediums don't take a performance hit when there are lots of squiggly moving details and flying bits of debris being animated. Pixel-based mediums also allow for a wider variety of drawing styles than vector-based mediums.

I've just installed TVPaint Animation. However, each time I start the program, an error message appears saying that TVPaint Animation cannot locate:
What's going on ?

When you installed, you probably activated the option to installed the TVPaint Animation plugins for interfacing with special hardware capture cards, and you don't have those cards installed on your workstation.
Just uninstall and re-install TVPaint Animation and make sure that you haven't opted to install plugins for hardware you don't have !

Why can't I chose the color mode (CMYB, RGB etc...)?

Color modes are another issue related to illustrations that have to be printed on printers with limitations on the colors they can reproduce with pigments and paper. TVPaint Animation is primarily designed to deal with video footage and animations, where such concerns are all but non-existent.

My MacOSX 10.8 / 10.9 says: "TVPaint is damaged and can’t be opened.". What can I do?

By default, this operating system blocks the installation of software that are not coming from the Apple Store.
So, this message may appear :

MacOSX 10.8/10.9

To fix this problem, please open your "System Preferences" and click on the icon "Security and Privacy".
Then, please follow these steps herebelow :

MacOSX 10.8/10.9

Then you should be able to install properly TVPaint Animation. If the problem persists, please contact us.

I have an issue with my license, the License Depot or CodeMeter. What can I do?

First, you can refer to our online documentation: the answer to your question may already be written there:

-We also provide an installation guide for dematerialized licenses.

-Finally, we have a page dedicated to common dematerialized licenses problems you may encounter.

In case you don’t find your answer there, don’t hesitate to contact us.

FAQ's themes